Risk Solutions


For Agents & Brokers

HSB Front Door offers easy online access

HSB's new internet portal is fast and even more secure

We're making it easier than ever to do business with HSB. Agents and brokers have begun moving from Client Connection to HSB Front Door — our new cloud-based internet portal, which provides one entrance with 24/7 access to all HSB online applications.

Convenient, useful, ready when you are

HSB Front Door is convenient, adds useful features and is built on the latest internet technologies, providing robust security to protect your company and client data.

Changing to serve you better

The transformation to HSB Front Door will be managed in several waves over the next few months, so we can provide prompt service when customers need assistance.

Switching to HSB Front Door is easy

Switching to HSB Front Door is easy. Continue to log into HSB Client Connection to use tools such as HSB InstantQuote and MyPolicies, until you receive a message explaining it's time to move.

Just follow the prompts

Then, each user will be guided through a simple one-time migration process to HSB Front Door. Just follow the prompts:

  • Your email address is your new User ID.
  • Check the box to agree to the “Privacy Policy and Terms of Use,” and Continue.
  • Create a new password and sign in.

You'll have 24/7 access to HSB applications

That's it. Once signed in, you'll have 24/7 access to all of the HSB online tools and applications you use. Click on one of the icons, then bookmark hsbfrontdoor.com for future logins.

Use HSB Front Door on different devices

The new portal is designed for computers, tablets and smartphones, and provides the platform for new tools and services to be added in the future.

Questions? Give us a call

We hope you like the new look of HSB Front Door. You should be able to conduct almost all of your business with HSB online, saving you time and effort. Call us at 1-800-472-1866 or email HSB_ClientConnection@hsb.com if you need any assistance.

HSB Front Door offers easy online access